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When faced with having to make funeral arrangements, most people have no prior experience in organising such an event, and little knowledge of what to do.
Funeral directors can alleviate this burden for you by providing a range of services, allowing you to choose an appropriate funeral that will be conducted professionally, and with dignity.
For your own peace of mind, select a funeral director who is an accredited member of the Australian Funeral Directors Association which requires its members to honour a strict code of ethics and practice.
The Australian Funeral Directors Association was first formed in 1935.
The AFDA is the only funeral service organisation which has a national network and is now the largest in Australia. There are member firms in all States and Territories.
All members must abide by a strict Code of Ethics and Practice Statement. Professional training and standards are expected by the AFDA.
The AFDA is also recognised by Governments, the media and industry suppliers as the voice on funeral matters in Australia.
The Association is managed by an elected National Council and administered by salaried staff in a National office (in Melbourne) and from Divisional Offices around Australia.
AFDA has an established committee to assist with the hearing and resolution of any consumer complaints.
The Australian Funeral Directors Association has established its own guidelines regarding required standards for premises, equipment and vehicles of its members.
Through these guidelines the AFDA is ensuring the best possible service for clients and safe work practices for staff.
The AFDA is committed to promoting professional standards within the funeral industry.
The Association assists members with training and professional development by working with credible and registered training organisations (RTO’s). These RTO’s are expected to develop specialised programs for those wishing to study courses specific to the funeral industry.
Courses include Certificate IV in Mortuary Science (Embalming) and Certificates I, II, Ill, IV in Funeral Service.
You can learn more about the AFDA on their Frequently Asked Questions page.
from the brochure Information You May Need
© 2003, Australian Funeral Directors Association
Used with permission